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Client Type
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Government Agency
Merchant
Auditor
Observer
Identifier
Contact Person
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Organization
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Email Address
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Mobile Number
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Ticket Details
Subject
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Ticket Type
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Simple
Inquiry
Service Request
Complex
Highly Technical
Complaint
Incident Report
Feedback / Suggestion
Technical Support
Category
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Account Management
Billing and Payments
Technical Issues
General Inquiry
Operations
System Errors
PhilGEPS Account
Platinum Membership
eWallet
System Concerns
Registration
eMarketplace
Red Membership
Virtual Store
APP-CSE
Training
CNAS
Subcategory
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Registration / Enrollment
Delivery / Fulfillment
Access / Login Issue
Invoice Dispute
Scheduling / Appointment
Profile / Information Update
Payment Confirmation
System Error / Bug
Performance / Speed Issue
Refund Request
Account Closure / Deactivation
Airline Tickets - Reset (CEB)
Airline Tickets - PAL Corporate Account
Airline Tickets - Booking issues
Airline Tickets - Statement of Account
Airline Tickets - Sales Invoice
Cloud Computing Services - Ordering procedure
Cloud Computing Services - Requirements
Cloud Computing Services - Delivery Status
Cloud Computing Services - Available items
Cloud Computing Services - Cancellation
Motor Vehicle - Ordering procedure
Motor Vehicle - Requirements
Motor Vehicle - Delivery Status
Motor Vehicle - Available items
Motor Vehicle - Cancellation
Software and Licenses - Ordering procedure
Software and Licenses - Requirements
Software and Licenses - Delivery Status
Software and Licenses - Available items
Software and Licenses - Cancellation
Laptops - Ordering procedure
Laptops - Requirements
Laptops - Delivery Status
Laptops - Available items
Laptops - Cancellation
Log-in Assistance
Delivery Status
Ordering procedure
Cancellation procedure
CSE Items Availability
Default Depot
Log-in Assistance
Uploading Procedure
Editing and Uploading of APP-CSE Supplement
Approval of APP-CSE
Request for Deletion
Request for Template
Filling out the APP-CSE Form
Online - eMarketplace and Virtual Store
Onsite - eMarketplace and Virtual Store
Onsite - Educational and Warehouse Tour
Modernized Philgeps
Log-in details
Reset
Downloading procedure
Item/s not found
No downloadable file
APP-CSE - Upload Error
APP-CSE - Approve Error
APP-CSE - No Annual Year
APP-CSE - Incorrect File
eMarketplace - Upload Error
eMarketplace - Approve Error
Virtual Store - Access Error
Virtual Store - Loading Error
CNAS - Access Error
CNAS - Downloading Error
CNAS - No downloadable file
eWallet- Incorrect amount reflected
eWallet- Zero amount
Account Management
Account Retrival
How to Register?
Follow Up Platinum Application
How to Upgrade? (Procedures & Requirements)
How to Register?
Follow Up Red Registration
Error Encountered
Replenishment
How to Register?
Statement of Account
Request for Transfer of Fund
Request for Refund
Funding Method
PS-DBM LBP Account details
Airline Tickets - Replenishment
Airline Tickets - Credit Line
Airline Tickets - Contact Update
Airline Tickets - Registration
Airline Tickets - Reset (PAL)
Description
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